SUMMARY OF QUALIFICATIONS
- Experience in marketing and communications, with an emphasis on website creation and maintenance, social media, copywriting, and public relations
- Firsthand knowledge of health organization management, laws, and finance
- Adept in data management, including web analytics, custom reports, and dashboard metrics
EDUCATION
Bachelor of Arts, English and Spanish, Saginaw Valley State University
Dec. 2011
- Summa Cum Laude
- Honors Program; Thesis: "Life Approaching Death: Time and Identity in End-of-Life Narratives"
- GPA: 4.0
Master of Science in Health Services Administration, Central Michigan University
Anticipated 2015
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PROFESSIONAL EXPERIENCE
Deputy Director, New Hope Valley Assisted Living & Memory Care
Nov. 2013 - Present
- Coordinate all internal and external communications through website content and maintenance, social media, press releases, and newsletters
- Supervise employees, lead shift changes, and create employee policies
- Assist with accounts payable, payroll, and other accounting activities
- Conduct employee interviews and participate in hiring decisions
Program Associate, Bay Area Community Foundation
Jan. 2012 - Nov. 2013
- Managed communications by updating online content, writing and distributing quarterly newsletters, and promoting organization through social media and mass email campaigns
- Assisted in coordinating the Bay Commitment College Access Network and Foundation scholarships
- Counseled students in college issues, such as scholarships, financial aid, college applications, etc.
- Marketed organization at community events through presentations and booths
Tutor and Administrative Assistant, Saginaw Valley State University Writing Center
Jan. 2008 - Dec. 2011
- Tutored students from all academic disciplines to improve their writing skills
- Worked as a designated tutor for graduate students, teaching them how to present complex information in an organized manner
- Presented information about the Writing Center to classrooms each semester
- Created annual reports, scheduled class presentations, and produced instructional videos
Editor, Ming Chuan University, Taiwan
June 2009 - Aug. 2010
- Edited documents for Ming Chuan University's U.S. accreditation process
- Reviewed accreditation guidelines and suggested document revisions based on knowledge of different cultural expectations for communication
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AWARDS AND ACCOMPLISHMENTS
- Young Alumni of the Year, Saginaw Valley State University, 2014
- Outstanding Graduate, English Department, 2012
- Honors Thesis Award of Distinction in Humanities, 2011
- 2010 Tutor Leadership Award, East Central Writing Centers Association
- Volunteer of the Quarter, SouthernCare Hospice, Fall 2009
- Published, Literacy Link, SVSU literacy journal, Fall 2009
- First Place, SVSU 2007 Fall Focus Writing Contest
GRANTS, PRESENTATIONS, AND ACCOMPLISHMENTS
- Keynote Speaker, SVSU Honors Thesis Luncheon, 2013
- Grant Recipient, Michigan Campus Compact, to expand Living Through Literacy, July 2011
- Grant Recipient, SVSU Foundation Resource Board, to start a student volunteer organization, Winter 2009
- Honors Thesis, "Life Approaching Death: Time and Identity in End-of-Life Narratives," 2010
- Presenter, Clement S. Stacy Undergraduate Research Conference, Purdue University, 2011
- Presenter, Eastern Central Writing Centers Association Conference, 2009, 2010
- Presenter, Michigan Writing Centers Association Conference, 2008, 2009, 2010
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LEADERSHIP AND PROFESSIONAL ACTIVITIES
- Marketing Chairperson/Steering Committee Member, 2014 Saginaw Walk to End Alzheimer's
- Founder/President and Volunteer, Living Through Literacy, a program in which college students record hospice patients’ life stories; these stories are passed on to the patient’s loved ones
- Roberts Fellow, Class of 2009-2010; Class of 2009-10; a year-long leadership seminar entailing a service-learning project and a trip through Asia to study culture and leadership
- Founding Member/Vice President, Sigma Tau Delta (International English Honor Society), SVSU Chapter
- Secretary, Alpha Chi (National College Honor Society), SVSU Chapter
- HonorsCorps, peer mentor for younger Honors Program members
- Young Professionals Network, Energize Bay Area Chapter
- Alpha Mu Gamma (National Collegiate Foreign Language Honor Society), SVSU Chapter
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